Release Notes 25/09/2026
New Features:
- Introduced 2-way SMS on the Mobile app, with push notifications when a new SMS is received. Each notification shows the customer's name (or mobile number) and the message, and keeps the app icon's unread badge up to date even when the app is closed.
- As part of this new feature, a number of complementary updates were released at the same time, including:
- Web users can now log into the Workshop Software Mobile app with their existing web login, and stay logged in on both the web and mobile app at the same time.
- Added a new Mobile Access section to the user settings page, so mobile app features (Advanced User, Show Pricing, Process Invoices, Show Dealership Features, Show Mechanic Features, Limit Customer Information) and mobile notification settings can be managed for each web user.
- Applied default mobile settings for users: Admin users have advanced mobile features (including pricing and invoice processing, plus dealership features where enabled) turned on automatically, while other user groups start with these off. Settings can be adjusted per user as needed.
- Added "SMS Notifications" as an option under Admin notifications in the Mobile app, so users can choose whether to receive SMS push notifications.
Updates:
- Enhanced the SMS unread message count so it stays in sync across the web and Mobile app, updating instantly as messages are read, customers are archived or removed, or the connection is restored.
- Enhanced the SMS Logs report with a refreshed layout, date range support, a printed date, and member numbers for companies that use them.
- Improved how SMS logs record the customer a message was sent to, so each message is concretely linked to the right customer.