Release Notes 18/06/2024

Updates:
  • Restored functionality for Business Intelligence on the UK and US servers. If data continues to not load please contact support at '[email protected]'.
  • Resolved an issue where changing between BI tabs could cause the Overview tab to not load correctly.
  • Restored sorting options for the BI Overview tab. 
  • The "Top 50 Customers" widget has been updated with new dropdown menus.

Release Notes 14/06/2024

Updates:
  • Resolved an issue where launching Google Maps from a customer profile in the mobile app could load an incorrect address. This issue was Android only.

Release Notes 08/06/2024

Updates:
  • Improved how UTC and timezones are handled by the software. This change lays the foundation for future improvements.
  • The timezone selection has been updated to read better and be more easily chosen.
  • Trial data that is loaded in when first signing up is now internationalised.
  • When first setting up an account, selecting your region now automatically adds the correct tax rate.

Release Notes 30/05/2024

New Feature:
  • Mobile App Update Release:
    • Leading technology to ensure the best security.
    • Performance improvements.
    • Fixes an issue with some versions of android phones.
    • iPad and Android tablet support.
    • Upload multiple photos at a time. This is something that has been requested by our users.
    • A new foundation for future updates and improvements.
Updates:
  • Updated customer payments to allow SHIFT select for a range of invoices to pay.
  • Fixed the Booking Diary month view to show the correct highlighted day.
  • Job card and invoice note templates will now add to the record in the order you select you them.
  • Resolved an issue where serial numbers could display incorrectly on supplier invoices.
  • Updated Reserved Stock calculations when overwriting a line item on a job card rather than removing it.
  • Fixed an issue where going from the Loan Car Diary to the Booking Diary could result in the monthly view not displaying correctly.
  • Updated the Print Labour style invoice format to display bundles more clearly.
  • Fixed an issue where the Mechanic Performance Report would not generate if set to 'Invoice'.
  • Implemented better logs and error catchment to identify potential Carfax integration errors.

Release Notes 18/05/2024

Updates:
  • Resolved an issue where payments for customer/supplier invoices created in Xero were not syncing back to Workshop Software after a manual sync - depending on the amount of payments that need to sync back this may require multiple syncs to complete.
  • Editing customer/supplier records in Xero will now update the record in Workshop Software.
  • Improved error catchment messages when there are syncing issues between Workshop Software and Xero.

Release Notes 16/05/2024

New Feature:
  • Mobile App Update Release - currently Android only, iOS incoming.

    We’ve re-factored the whole app to ensure the latest and greatest use of technology is used in the mobile app.
    Last year we invested heavily in our infrastructure updates in relation to hardware and our web application, and now we’ve re-written the whole mobile app to the latest technology.
    This update will be the foundation stone for future enhancements and updates to the app and provides a platform for us to deliver even better and faster updates to you in the future.

    iPad and Android Tablet Support
    You’ve been asking for us to implement this, and now we have delivered. We are excited to announce that one of the main features of this new update is iPad and Android Tablet support. This will put even more power into the hands of technicians and business owners. Now, everything that you can do on the Mobile Phone App can now be done on an iPad or tablet. This will greatly increase productivity and give you even more efficiencies in your workshop.

    What you’ll get
    Some of the enhancements you will see with this new release:
    • Leading technology to ensure the best security.
    • Performance improvements.
    • Fixes an issue with some versions of android phones.
    • iPad and Android tablet support.
    • Upload multiple photos at a time. This is something that has been requested by our users.
    • A new foundation for future updates and improvements.
Updates:
  • Fixed an issue where the Stock Value Report was not grouping correctly when printed.
  • Increased the amount of service advisors visible in the Checked On field for the Loan Car Diary.
  • Fixed an issue where file attachments sent out with incorrect file extensions could corrupt email text formatting.
  • Changed loan car bookings so they can still be accessed even if the attached job is deleted.
  • Updated the scheduled hours fields for employees so that you can type in the time or use the built in time picker.
  • Fixed an issue where removing a discount from a booking could cause the booking to not save.
  • Removed 'Registration Not Verified' tag for New Zealand accounts using Rego Lookup.
  • Fixed graphic issue where the Group field drop down would overlap product details when there was a long list of groups.
  • Fixed header for STRIPE integration.
  • Updated Item Sales Report to better fit the date.

Release Notes 03/05/2024

New Feature:
  • Member Numbers - If you use a membership system with your customers you can now record this information in Workshop Software! The member number title can be customised and will show on all relevant reports.
Updates:
  • Updated our billing service to automatically send out invoices for single use purchases like SMS/Text and Registration Lookups.
  • Fixed an issue where Inspection Comments were not printing on the Inspection report.
  • Updated the Print Labour Style invoice format to accommodate New Zealand mobile numbers.
  • Fixed an issue where some accounts were printing a previously entered email address as the business email on printed invoices.
  • Fixed an issue where special characters used in Job Card Item Notes could block the Print Jobs for Day process.
  • Changed the WPAY integration process to allow for changes made to the Merchant ID.
  • Updated the Westpac terminal integration to allow for more attempts when entering the manager password for a refund over $100.
  • Updated banner message for uploading an image or video that is above the size limit for better clarity.

Release Notes 01/05/2024

Updates:
  • Important improvements to the stability of the reports server. This will create a more robust operating system for reports and has better error and issue handling. In the unlikely event that there is an issue with the reporting system, Workshop Software now supports more robust handling of issues to prevent any performance degradation. 

Release Notes 12/04/2024


New Feature:
  • Stripe is now available for Australia.
Updates:
  • Fixed an error that could stop Cash type Credits from processing.
  • Internal Invoices for Dealership will now update stock counts when processed.
  • Fixed an issue that was stopping invoices from splitting if there are fractional quantities in use.
  • Fixed an issue where it was possible to have an Inspection date revert to the day before.
  • Updated language for quote details page when sending out an email. Invoice type will now say quote where appropriate.
  • Updated the Retail Price to match products purchased through GSF.
  • Fixed an issue where the Copy button when adding a unit through an acquisition could close the window.
  • PDF copies of quotes emailed out will now show quote in the file title name.
  • Updated Vehicle Visuals header to display correctly.
  • Changed the date and time formatting on Loan Car Schedule list page to be more readable.
  • Fixed an issue that blocked downloading the .csv version of the Mechanic Performance report

Release Notes 04/04/2024

New Feature:
  • Copy Attachments, now when copying an invoice you have the option to also copy the attachments from the original.
Updates:
  • Resolved an issue where it was possible to process a payment and the screen would refresh to create another rather than showing you the processed payment.
  • Fixed an issue that would stop supplier invoices from voiding if there was a unit acquisition on the invoice. 
  • Job cards generated through Print Jobs for Date on the Dashboard will now have the barcode in the same place as printing an individual job card.
  • Fixed an issue where inactive products could show in the product list if it shared the same item code with another product.
  • The Stock Take can now be ordered by the 'On Hand' column. This will also order the printed version.
  • Improved software performance and stability.

Release Notes 14/03/2024

Updates:
  • Improved the Activity Log to show date and time stamps when an action is taken with a job card or invoice.
  • Changed the Mechanic Time Log to order by Begin Date for better readability.
  • Resolved an issue where splitting a bundle across two invoices could cause the second invoice to print incorrectly.
  • Improved Booking Diary performance.
  • Resolved an issue where it was possible to send out a Public Booking request approval with the incorrect date in the email subject. This could occur when making a change to the initial date requested.
  • Invoice totals have been updated to allow for large amounts to display better.
  • Resolved an issue where the WPAY settings could become inaccessible.
  • Fixed wording for Service Advisors in the Sales Report.
  • Updated invoice formats to show your business mobile number even if there is no business landline number saved. 
  • Implemented all recent invoice format changes into the Default (B&W) Ex GST Totals invoice template.
  • Improved performance for the global search and search filters.

Release Notes 01/03/2024

New Features:
Updates:
  • Resolved an issue with Business Intelligence that was causing some users to not see their data.
  • Printed job cards will now reflect updated odometer and hours for a vehicle before the job card has been processed.
  • When integrated with QuickBooks Online, if you void an invoice in Workshop Software that has synced over it will now void in QBO as well.
  • Updated Stock Status Report to have parity across all country codes.
  • Resolved an issue where in certain circumstances the Parts sub total was not showing on printed invoices.
  • Increased customer hourly rate to allow for larger numbers.
  • Added Sail Boat to Marine Body Types.

Release Notes 23/02/2024

Updates:
  • Resolved an issue where the customer version of the Biller Balance report would not generate.

Release Notes 16/02/2024

New Features:
  • Product Price File - import products from a catalogue that are excluded from general searches. Price file products will appear when entering the exact item code, ensuring your searches remain streamlined and efficient, while still providing easy access to these products when necessary.
  • Added Engine Code to Job Cards.
  • Added phone number formatting to invoices.
Updates:
  • Resolved an issue where job card signatures were not showing on the printed job card.
  • Longer Item Codes will now show the complete code on reports and invoices.
  • Issues with connecting Westpac terminals and making payments has been resolved.
  • Improved MYOB errors in the Event Log for clearer reporting. 
  • Cleaned up unnecessary "unsaved data" messages.
  • Redirected the email verification landing page to appropriate server.

Release Notes 14/02/2024

Updates:
  • Fixed an issue where emailing out supplier payments could be blocked.

Release Notes 10/02/2024

Updates:
  • Fixed an issue where customers without an address could not sync across to MYOB.

Release Notes 01/02/2024

Updates:
  • Fixed an issue stopping video attachments from being sent without sending the invoice.
  • Updated Stock Take to retain the correct page number when changing filters.
  • Fixed an issue where multiple tax lines were not printing on invoices if more than one tax type was used.
  • Changed the language of the red bar error when trying to delete an invoice that has a deposit associated. This will now be clearer rather than showing a generic error.
  • Fixed an issue where ordered parts could be prematurely marked as received. All ordered parts will be marked as "On Order" until the supplier invoice is processed.
  • Updated Queensland rego lookup.
  • Resolved a Reserved Stock calculation error when adding a bundle to an invoice. The bundle header (bundle name) will show the correct quantity.
  • Increased Reserved Stock calculation efficiency to complete in a shorter time frame.
  • Updated SMS integration to be in line with US regulation. US accounts only.
  • Updated functions to streamline Workshop Software.

Hotfix 25/01/2024

  • Resolved an issue preventing email confirmation for public booking requests.
  • Small modification to the email verification process to point the login back to the correct page.
  • Resolved an issue preventing job cards from emailing out.
  • Updated the Transaction Centre to show Job Status.
  • Updated the "Open Jobs" tab on the dashboard to point towards the Transaction Centre.

Release Notes 25/01/2024

The January update for Workshop Software is here and it is packed with new features and updates! Check out our blog post for a quick video showcasing these new features.

New Features:
Updates:
  • Towards the end of 2023 we released a next editor. Based on feedback received we have reworked this to increase the font size for job card notes and invoice notes.
  • Updated the SMS Logs to show the SMS User and Date Sent.
  • When syncing records to MYOB, if the Street Address is too long it will automatically be cut off to allow syncing to continue.
  • Updated the Work in Progress Report to allow longer job card numbers to show without losing any digits.
  • Updated the printed job card to allow longer serial numbers to show without losing any digits.
  • Resolved an issue where Prevent Split Notes was not functioning for Dealership.
  • Resolved an issue that was blocking Stripe email payment requests from being sent out.
  • Fixed an issue that was stopping some products from being deleted.
  • Updated the More/Add Products window to allow special characters when creating a new product in this way.
  • Fixed the "Back to Grid" button on bookings to allow the assigned vehicle to be changed.
  • Resolved an issue that caused some processed invoices to redirect to a blank new invoice when selected.
  • Cleaned up the Vehicle Visuals event report to better highlight potential issues.
  • Resolved an issue that was stopping new integrations with MailChimp from being set up.
  • Fixed an issue where Head Office accounts where not able to access Company Settings.
  • Resolved an issue where vehicle history shared between branches was not accessible.
  • Some US users are unable to upload information to Carfax. We have implemented comprehensive logs to further investigate this issue to aid in finding a solution.
  • We have made a change to the purchasing of DVLA and Post Code Lookups in the UK to stop accidental duplicate purchases.
  • Removed deprecated functions to streamline Workshop Software.
  • Updated the Import function to show all Vehicle History Items/Lines data.

Release Notes 21/01/2024

  • We have revamped our Business Intelligence infrastructure. This sets us up for additional enhancements planned for the future. 
NOTE: If you are having BI display issues, please deactivate and then reactivate the feature for that user.

Mobile App Update

The new Workshop Software Mobile App is now live. 

We've re-created the mobile app to deliver you more functionality in an easier to use interface. This update is a new standard for the Workshop Software mobile app, with a plan to continue to grow and evolve the App even more in the future.
Edit Products on an Invoice


One of the exciting new features is the ability to add/edit and delete products from an invoice. We've had lots of clients ask for this functionality and the new app delivers. This will help your workshop be even more efficient with Workshop Software and allow your team to manage jobs from the palm of their hand. New Look and FeelThe new look makes it easier to navigate and use. You'll find it much easier to understand and know where you are, and get to the places you want quicker.
What you need to know


Ensure you watch the video and understand the new settings to activate some of the new features. You'll also need to update the app from the Apple or Google Play stores. As always, we are working on ways to enhance your experience further and help your workshop be the leader.

Release Notes 22/12/2023

  • Resolved an issue where some users intermittently were not able to create a new product.
  • Improved online booking system where phone number was used multiple times. In some instances, the wrong customer could be used if the same phone number was used multiple times for different customer records.
  • Loan Car improvement. The loan car status was not updating in the Booking Diary when all loan cars are booked out for the day.
  • Resolved an issue where generating a Sales report and setting Search By to Invoice Number would not create the report.
  • Resolved an issue where the Finalised/Work inspection tile was not opening that list of inspections.
  • Improved customer and supplier indexes to increase system performance.
  • Removed deprecated functions to streamline Workshop Software.
  • Resolved an issue that made the Xero integration settings page inaccessible.

Release Notes 15/12/2023

  • Some users reported finding an incorrect vehicle assigned to certain job cards. This has been resolved.
  • There was an issue where double clicking a vehicle to attach it to a job card was not responding but single clicking was. This has been changed so that either method will work.
  • Fixed an issue where Supplier Biller payments were not picking up the invoices for suppliers attached to that Supplier Biller.
  • Added the Business Number field to all country codes.

Release Notes 07/12/2023

  • Updated the connection to Repco to allow for the auto download of supplier invoices to resume.
  • Enabled the Price Includes Tax setting for all countries.
  • Fixed an issue where products in a bundle were not displaying on an invoice if the customer was part of a price matrix.
  • Fixed an issue printing the Stock Status Report when set to received only. The data will now display correctly.
  • Some users reported intermittently not being able to create new products, this has now be resolved.
  • Fixed an issue where you were unable to assign a credit to a single invoice.
  • Updated the green split invoice banner to show immediately after splitting, there is no need to refresh the page to see the banner.
  • Fixed an issue where Customer Biller payments were not picking up the invoices for customers attached to that Customer Biller.
  • Fixed an issue stopping a bookings to be opened from the List View when looking at a single day in the Booking Diary.
  • Some users reported a "Continuing will cause a loss of all unsaved data" message would show when no changes had been made. This has been resolved.
  • Fixed an issue where the Mechanics list under Employees was not showing the full list.
  • Updated red bar message to be more useful when attempting to make payment for a customer that is in negative credit.
  • Exports will have a slight delay rather than running immediately. This has been done to increase system performance.
  • Cleaned up path references to increase performance.
  • Removed unused body types from the system.

Release Notes 02/12/2023

  • Fixed an issue that made bookings inaccessible from the weekly view of the Booking Diary.
  • Updated the sorting criteria for the Unit List so that the amount of records shown per screen is consistent.
  • Removed the HTML formatting for job card notes that were showing in the Job Centre after single clicking a job.
  • Updated the More/Add products window on invoices so that cycling through 5 products at time is now responsive.
  • Fixed an issue where copying supplier/vendor invoices was not always redirecting to the new supplier/vendor invoice.
  • Fixed an issue so that the labour line description is now showing in the day view of the Booking Diary when hovering on a booking.
  • Adjusted the Customer details name fields to resolve an issue where the focus was occasionally changed while typing in a longer name.
  • Resolved an issue when setting up a Westpac terminal to use Print From POS YES, the IP address was removed from the front end.

Release Notes 01/12/2023

  • We have updated our SMS integration and this comes with a few changes under the hood. Most importantly we have now re-enabled the Mobile Company Name. From today any SMS you send out from Workshop Software will show your business name. Please note that if you are in the US, SMS sent from Workshop Software will come from a pre-determined number in accordance with regulation.
  • Coming up to the end of the year it can be time consuming entering in unavailable times, to help with this we have implemented a tool to schedule unavailability over a date range. 
    To set unavailability, choose Settings >> Schedule >> Click "Star" action, and choose "Set Unavailable Times"
  • For New Zealand clients, the WOF Due Date for a vehicle has been added to the Customer Portal.

Release Notes 29/11/2023

  • Major front end infrastructure update. This upgrade comes with improvements under the hood and sets Workshop Software up to provide more enhancements in the future.
  • A new text editor has been implemented to improve responsiveness while typing up job card notes and messages. This update will also reduce formatting discrepancies between what is shown on screen and what is added to a printed invoice.

Release Notes 22/11/2023

  • We have built out the Activity Log on job cards and invoices to now show when the invoice type or customer has been changed. You can also see when a discount or deposit was added and by which user.
  • Some users reported unavailable times not showing in the schedule when more than 11 mechanics are rostered on and you flick between pages. This has been resolved.
  • The Inspection email template has been updated to accurately reflect status changes (red or yellow to green) in Workshop Software.
  • Statements will now automatically add the date period to the email subject line when sent out.
  • Improved customer syncing between Workshop Software and MYOB.
  • A display issue for the description of Bookings when using quotation marks has been resolved.
  • Some users have reported issues generating the Mechanic Performance report when the report type was set to "Invoice", this has now been resolved.
  • Added the ability to update the Current WOF Due Date when processing an invoice for clients in New Zealand.
  • Streamlined sending a payment request via Celero. United States/Canada only.
  • Updated UK prices for Postcode Lookup, DVLA Lookup and SMS to now use the "£" symbol.
  • We have made a change to the booking deletion process in VV Garage to reduce errors in updating the information.

Release Notes 16/11/2023

  • Some users reported that parts brought back from Burson EzyParts were returning with the cost excluding GST. This has been corrected.
  • We have made a change to the purchasing of Rego Lookups to stop accidental duplicate purchases.
  • A display issue with the new product popup message on Multi-Branch has been resolved.
  • The Rework feature has been updated to only display the relevant invoices for a customer.
  • Earlier in the year we implemented a change request that updated the auto create order feature to not consider products that are in the status of "On Order". This new update adds an additional Product setting that allows you to auto create orders in the previous way if desired.
  • When creating a new user login that has limited access, sometimes the new login would not be created correctly. This issue has been resolved.
  • Some users reported a display issue when using bundles for a customer that has a Price Matrix setup in use. This has been corrected.
  • Made further improvements to MYOB authorisation.
  • Some users reported Business Intelligence was slow to update, this has been improved.

Release Notes 09/11/2023

  • Repco integration improvement. We have been working with Repco to improve the integration. This update streamlines the way we open the Repco integration and improves the finding of vehicles.
  • Some users were unable to access Business Intelligence when creating a new user. This has been corrected.
  • Re-write of the way we get the MYOB AccessToken back when the token already exists and hasn’t expired. There was a confusing error reported, that actually did not cause an issue, however, we've now improved this process so that you will no longer see the error message.
  • Some users reported an issue with cycling through products on the More/Add Products window of an invoice. This has been fixed.
  • Improved security with MYOB. Updated the authorisation process for MYOB.

Release Notes 03/11/2023

  • Burson EzyParts 2.0 API endpoint update. We have been working with Burson EzyParts to improve the integration. This update has some internal improvements inline with Burson's roadmap. As a user you will not see any changes.

Welcome to the new Workshop Software Changelog

The team at Workshop Software are always looking to improve and give more value to you. Implementing this changelog serves several important purposes:

1. Transparency: We aim to provide more transparency to you about what changes have been made to the software. You can see what new features, improvements, and bug fixes have been implemented in each version.

2. Communication: This tool will improve communication between you and our team. This changelog will be used as a clear channel of communication detailing the changes made to the software over time.

3. User Experience: You can refer to the changelog to learn about new features or improvements. It helps people make the most of the software by understanding the changes and enhancements made in the latest version.

4. Community Engagement: Changelogs can foster community engagement by showing that the software is actively maintained and improved. We also encourage feedback on specific changes.

Alongside this changelog we have also implemented a feature suggestion board which you can access at the top left of this page. On this page you will be able to make suggestions for enhancements to Workshop Software as well as vote on ideas put forward by other Workshop Software users.